The Royal Academy of Music in London is hiring an Audience Engagement Manager.

You will be responsible for attracting, diversifying and maintaining audiences through marketing, point of sale, venue experience and follow-up engagement. You will also line manage the Box Office Administrator and Front of House Manager.

To be successful in this role you will need in-depth knowledge of what constitutes outstanding customer experience, and the ability to translate that into a performing arts/higher education setting. This includes a working knowledge of box office and ticketing software, sales and marketing strategies, data management skills and knowledge of classical music and/or the arts. You will also be experienced in line management and team leadership.

See link below for further details.